Privacy Policy
We, Elora Global Sdn. Bhd. [Company No.: 202401011296 (1557146-H)], together with our subsidiaries and affiliates (collectively, “Elora Global Sdn. Bhd”) respect the privacy of individuals with regard to personal data and are committed to protecting the privacy of our users/subscribers/customers (collectively, “Users”), and strive to provide a safe and secure user experience.
Information Collected
We collect information through registration, surveys, contests, polls, and cookies. Information includes:
- Name
- Address
- Phone number(s)
- Date of birth
- Email address
- Gender
- IC or Passport Number
Purpose of Collection
We may use your personal data for the following purposes:
- Manage and verify transactions
- Membership and loyalty management
- Marketing of our services
- Customer support and communication
- Legal and regulatory compliance
Use and Disclosure
Data may be shared within Elora Global and authorized vendors for processing and service provision. We ensure adequate protection is maintained by these vendors.
Non-Provision of Data
If you do not provide sufficient data, we may not be able to provide services or process your requests.
Retention and Storage
Your data may be stored in Malaysia or transferred overseas. By using our website, you consent to this.
Email & Contact Form
Messages may be stored and reviewed for compliance, audit, and technical purposes.
Automatic Collection
Non-identifiable data (e.g., browser type, usage behavior, location, etc.) may be automatically collected for analytics and service improvement.
Cookies & Tracking
We use cookies, beacons, and local storage for:
- Authentication
- Advertising personalization
- Analytics
These can be disabled via browser or device settings.
Public Forums
Data shared in forums and public areas of our site becomes public. Exercise caution when posting personal data.
Confidentiality
Non-personal feedback or suggestions submitted become non-confidential and may be used by Elora Global freely.
Security
We implement reasonable security measures. However, internet transmissions are not 100% secure and users transmit data at their own risk.
External Links
We are not responsible for external sites’ privacy practices.
Access & Correction
You may request access to or correction of your personal data by writing to:
Elora Global Sdn. Bhd.No 127, Jalan Lingkungan Desa, Taman Desa,
58100 Kuala Lumpur, Malaysia
Changes to Privacy Policy
This Privacy Policy may be updated without prior notice. Please check our website regularly for updates.
Last updated: 4th April 2025